No one is in an angry
mood all the time! People
do have good moods.
When they are in a good
mood then you can
communicate, you can
ask them, what is it that
you can do for them. If
they are in the worst
mood, just move away
from the scene.

http://www.artofliving.org/dealing-difficult-people?utm_source=feedburner&utm_medium=email&utm_campaign=Feed%3A+whatsrisrisaid+%28Wisdom+from+Sri+Sri+Ravi+Shankar%29