Railway authorities have introduced a system where one can complain from a running train. The SMS about complaint will be acknowledged and attended. Give the train no, bogie no, precise nature of complaint- no water in bath room/ no lights/fan not working/security problem or whatever thru SMS. I checked from Stn Supdt who confirms it is an effective tool.

    The Railway Number to which you can SMS is 8121281212 . Please pass on this message to your friends and it may help some one in need.

    An officer has confirmed that it has worked twice when he lodged a complaint while traveling and the Railways were very prompt.

Keep this Railway Complaint Number in your mobile phone. SHARE