Q: Dear Gurudev, it is said that the sign of devotion is to always be happy. Then why does God respond mostly when a devotee cries out of pain, misery or longing? I am confused. Can I get God’s attention without crying? Can a happy devotee get the same attention from God?

Sri Sri Ravi Shankar: Absolutely! A crying devotee is inevitable for the Divine to attend to, and a happy devotee is a joy to attend to.

http://www.artofliving.org/in-en/what-sri-sri-said-today